Limits that hold

Rocketspin Casino Responsible Gambling: Limits First, Play Second

Play only from 18+, and every Rocketspin Casino account carries deposit limits, loss limits, session time reminders, a cooling-off period and self-exclusion.

Set your limit

MGA LicensedRegulated under license MGA/B2C/640/2016 by the Malta Gaming Authority since 2016

Checking the basics

Which facts should you know before you play?

After this table you will know the age rule, the licence behind the site, the helpline and where to ask.

Minimum age18+

Regulator and licenceMalta Gaming Authority, MGA/B2C/640/2016

Gambling Helpline Aotearoa0800 654 655

Questions on limits[email protected]

Control in plain sight

Limit and control tools built into your account

This block settles which five controls you already have and the moment each one earns its place.

A ceiling on money in

Set this before your session so a fixed amount leaves your bank each period and no more. Switch it on the moment play starts feeling routine rather than planned.

Before a loss, not after

This stops play once your net losses reach a figure you chose in calm moments. Turn it on when a losing run has ever pushed you past what you meant to spend.

Session reminders on

A reminder appears at the interval you pick so you can decide whether to keep playing. Enable it if you lose track of time once you are in the game lobby.

Need a break now?

A cooling-off period suspends your access for a stretch you choose, without closing anything permanently. Use it when you want distance from play but expect to return.

Should I shut myself out?

Self-exclusion locks you out of your account for a set term and is the firmest option in the list. Choose it when a pause no longer feels like enough.

At the settings screen

Where do you set a limit in your account?

This block settles the whole route from opening your settings to seeing the new limit confirmed.

The settings menu

Log in and open the settings area of your account, then look for the responsible gambling section rather than the payment one.

Which ceiling fits?

Choose between a deposit limit, a loss limit and a session time reminder. Decide which one matches the habit you want to hold in check.

Day, week or month

Enter the figure or the time you want, then pick the period it applies to. Read both fields back before you save anything.

Your limit on screen

Confirm the change, then return to the settings screen and check that the new limit displays. Save a screenshot if you want a record.

Your choice between a short pause and a full stop

When a day away feels right. Set a short pause inside your account settings and access closes for the break you choose, whether that runs for hours or days. Reach it from the settings menu; nothing is deducted and no play continues while you are away.

A long stop with no early exit. Choosing self-exclusion shuts your login for a long stretch of up to two years, and it cannot be undone before that stretch ends. Start it in the account settings; our team then keeps you out of Rocketspin Casino until the period runs out.

The account as your exclusion point. New Zealand has no national self-exclusion register, so the account itself is where you lock play out. Set the exclusion in account settings, and let the confidential helpline support you through the period.

When you want to talk

Talk to someone free of charge, today

Worrying that asking for help costs money or gets back to someone you know is the fear this block removes.

Gambling Helpline Aotearoa

A phone line answers day or night for players and for the people close to them, at no cost and in confidence. Call or send a free text whenever the first step feels too heavy to take alone. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Counselling comes free of charge, with peer and cultural support and clinics across the country, for players and their whānau. Ring freephone or send a text on weekdays and a person talks it through with you. pgf.nz

Safer Gambling Aotearoa

Health New Zealand runs a plain information site for anyone who gambles and for families, covering the signs of harm, practical tips and a way to find local support near you. Visit it whenever you want to read before you speak. safergambling.org.nz

Notice when play stops being fun

Catching these patterns early matters because a limit or a pause set now costs little, while waiting usually costs more. Gambling is entertainment with a price, never a way to earn, so treat a first limit as the sensible first step.

Read through these and see which ones feel familiar to your own week.

Chasing a loss with a bigger deposit
Spending money set aside for bills
Hiding your play from people close to you
Thinking about the next session at work
Borrowing to keep playing
Playing longer than you planned
Feeling flat until you log back in

While you decide

Who helps when gaming takes over?

Read this while you weigh a break, a cap or a full stop.

Do the limit tools work the same on my phone?+

Yes. Tap the account area in the mobile browser and you reach the same section, with identical deposit, loss and session options. Nothing is switched off on a smaller screen.

How do I shut my account permanently?+

Email [email protected] from your registered address and ask the team to close the account permanently. Closure is handled by support rather than a button, so you get a written reply you can keep.

Does a self-exclusion stop before the period I chose?+

No. Set the period with care, because an exclusion holds for the whole stretch you chose and there is no early exit. New Zealand has no national exclusion register, so the block sits in your casino account rather than a shared list.

My brother plays too much; can the helpline advise me?+

Yes, relatives can ring Gambling Helpline Aotearoa on 0800 654 655 at any hour of the day. Describe what you have noticed and let them guide the conversation.

How does a cooling-off period work at Rocketspin Casino?+

Choose the length of a cooling-off period and play closes for that stretch, while your account and balance stay in your name. When the period ends, sign in again and the games open as before.